Human by design: How AI unleashes the next level of human potential

This is a moment for reinvention. In the coming years, businesses will have an increasingly powerful array of technologies at their disposal that will open new pathways to unleash greater human potential, productivity, and creativity. Early adopters and leading businesses have kick-started a race toward a new era of value and capability. And their strategies are underpinned by one common thread – the technology is becoming more human.

It sounds counterintuitive: after all, wasn’t technology built by, and for, humans? Creating tools that expand our physical and cognitive abilities is so unique to humanity that some argue it defines us as a species.

Despite this, the tools we build are often distinctly unhuman, filling gaps by doing and being what we couldn’t, and in the process radically transforming our lives. Automobiles expanded our freedom of mobility. Cranes let us build skyscrapers and bridges. Machines helped us create, distribute, and listen to music.

Technology’s unhuman nature can also be its drawback. Extended use of hand tools can lead to arthritis. Years of looking at screens can accelerate vision problems. We have amazing navigational tools, but they still distract us from driving.  Granted, there have been efforts to create tools that are more ergonomic or easier to use.  But even so, time and again we see and make decisions about our lives based on what is best for a machine rather than optimizing human potential.

Now, for the first time in history, there’s strong evidence to indicate that we are reversing course—not by moving away from technology, but rather by embracing a generation of technology that is more human. Technology that is more intuitive, both in design and its very nature, demonstrates more human-like intelligence, and is easy to integrate across every aspect of our lives.